Terms of service

1. Acceptance of terms

By accessing or using the services provided by Oakley & Wells Group ("OWG," "we," "us" or "our"), you agree to be bound by these terms of service. If you do not agree with any part of these terms, you may not use our services.

2. Services

Oakley & Wells Group provides business consulting, marketing strategy, digital services and operational support. The scope of services is defined in the individual agreement or proposal provided to each client.

3. Client responsibilities

As a client, you agree to:

• Provide timely and accurate information needed to deliver the services
• Name one point of contact for communication
• Respect agreed timelines and delivery schedules
• Provide the access to platforms, accounts and tools the work needs

4. Payment terms

Payment terms are set out in your individual service agreement. Unless it says otherwise, invoices are due within 15 days of receipt. Late payments may incur additional fees as specified in the agreement.

5. Intellectual property

All materials, strategies, frameworks and deliverables created by OWG remain the intellectual property of Oakley & Wells Group until full payment is received. Upon full payment, ownership of client-specific deliverables transfers to the client, unless otherwise agreed.

6. Confidentiality

Both parties agree to keep confidential the proprietary information shared during the engagement. This includes business strategies, financial data, customer information and any other sensitive materials.

7. Limitation of liability

Oakley & Wells Group shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our services. Our total liability shall not exceed the total fees paid by the client for the specific services in question.

8. Termination

Either party may end the engagement with 30 days' written notice. If the engagement ends, the client pays for all services delivered up to the termination date.

9. Governing law

These terms are governed by and interpreted in accordance with the laws of the jurisdiction in which Oakley & Wells Group operates, without regard to its conflict of law provisions.

10. Changes to these terms

We may update these terms of service at any time. Changes are posted on this page with a new date at the top. Continued use of our services after a change means you accept the revised terms.