Retail marketing that brings shoppers in

Retail marketing that shows what's on your shelf today, so a shopper drives over instead of ordering online.

How we'd work for retail stores

Retail marketing, from a search to a Saturday visit

Website

A shopper deciding whether to drive over wants hours, parking and what is on the shelf, so those come before anything else.

Web design

Gifts, home goods and local makers on Main Street

Plan your visit
  • Open today until 7 PM
  • In stock this week
  • Window night, Dec 13
A sketch of a website for Harbor Light Goods, at harborlightgoods.com

Marketing

  • gift shop near me

    • Harbor Light Goods

      4.9(204)

      Open until 7 PM, Mystic

    • Saltmarsh Mercantile

      4.7(96)

      Closes 6 PM, Stonington

    • The Paper Kite

      4.5(61)

      Open now, Westerly

    Open now, in the map results

    Holiday hours, shelf photos and the products people search for help a nearby shopper pick your store over a drive to the mall.

    Local SEO
  • Harbor Light GoodsEvent

    Window night with local makers

    Dec 13, 5 to 8 PM. Cider and free gift wrapping.

    Learn more

    Event nights posted where people look

    Each window night or maker visit goes up on the Google profile, so anyone who searches the store sees what's on this week.

    Google Business Profile
  • Harbor Light GoodsSponsored

    Hand-thrown mugs from a Noank potter, in the store Saturday.

    New this week on Main Street

    Harbor Light GoodsGet directions

    Local ads for new arrivals

    Short ads to people within a few miles show what just came in and the weekend it goes on the floor.

    Meta ads

Business systems

Register sign-ups, event RSVPs and special orders land on one list, so a regular hears the day their item comes in.

Business solutions

Harbor Light GoodsShopper pipeline

6 open$386 in progress

Drag a card to a later column, or use Move. Nothing is sent anywhere.

First visit

2
  • Asked for a restock textNew

    M. Greer · Noank

    Wool socks, size M

  • Candles, holiday gift

    A. Moretti · Mystic

    Found on Google

    $64

On the list

2
  • Gift card

    N. Barros · Groton

    Signed up at the register

    $100
  • Wooden puzzles, two

    R. Dube · Pawcatuck

    Weekly newsletter

    $42

Event RSVP

1
  • Window night, 2 guests

    F. Lyons · Westerly

    RSVP from the newsletter

Came back

1
  • Mugs from a local potter

    D. Shah · Stonington

    Third visit

    $180

Regular

1
  • Linen throw, special order

    C. Whitaker · Old Mystic

    Text when it arrives

    $145

The first 90 days

  1. Month 1

    Correct regular and holiday hours everywhere, and photograph the shelves and the storefront.

  2. Month 2

    Post each event and new arrival to the Google profile and start ads within driving distance.

  3. Month 3

    Plan the holiday window night and gift guide around the pieces that sold since the posts started.

What's different

Why a gift store plans its year in September

November and December carry much of a gift store's year. The list, the posts and the event nights are ready before the rush.

  1. January: quieter
  2. February: quieter
  3. March: quieter
  4. April: quieter
  5. May: quieter
  6. June: quieter
  7. July: in between
  8. August: quieter
  9. September: quieter
  10. October: in between
  11. November: busiest
  12. December: busiest
Holiday season

Questions

What retail stores ask us

Does a small store need an online shop?

Not always. Showing what is in stock and letting people reserve an item for pickup often does more for a single store than full shipping.

How can a local store compete with big-box stores in search?

By being found for what they do poorly: local makers, gift advice and the item on your shelf today, close to the person searching.

How can a store tell which marketing brings people in?

Ask at the register for a few weeks and watch direction requests and calls from the Google profile. Together they show which channels bring visits.

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Next step

Two ways to start

Book a call about the business, or send a plan with the services you need. Either way, you hear back within one business day (Mon to Sat).

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